Subprocessors
Talqo uses a small number of carefully selected third-party services to deliver the platform. Every subprocessor listed here has been evaluated for GDPR compliance. We do not sell data to any third party or use your data for advertising.
| Service | Purpose | Data location | Transfer mechanism |
|---|---|---|---|
| Render Inc. render.com |
Application hosting, database storage, and persistent disk storage for all structured output and account data | EU — Frankfurt, Germany | EU hosting — no transfer required |
| Anthropic PBC anthropic.com |
AI processing of call transcripts via API, under a DPA and EU Standard Contractual Clauses. Transcripts are retained by Anthropic for up to 30 days (longer only if flagged for trust & safety review), never used for training. | US — API, under SCCs | Standard Contractual Clauses (EU SCCs) |
| Microsoft Azure OpenAI azure.microsoft.com |
Alternative AI processing, opt-in per company. The deployment is the customer's own Azure resource — region and type are under the customer's control, and the EU-region requirement (Regional-EU or EU Data Zone; a Global deployment can route outside the EU) is stated at onboarding. Talqo owns no Azure resource, transmits from its EU (Frankfurt) infrastructure to the customer's endpoint, and receipts that endpoint on every call. Not active by default. | EU — customer-controlled deployment | EU hosting — no transfer required |
| Resend resend.com |
Transactional email delivery (password resets and demo-request replies). Name and email address only — no transcript or analysis content. | US — under SCCs | Standard Contractual Clauses (EU SCCs, auto-incorporated in Resend's terms) |
We will update this page at least 30 days before adding, replacing, or removing any subprocessor that processes personal data from the Talqo platform. Customers with a signed Data Processing Agreement have the right to object to new subprocessors for legitimate data protection reasons.
To receive notifications of changes, contact hello@talqo.dk and request to be added to our subprocessor notification list.
The following services are used by Talqo for business operations but do not process personal data from the Talqo platform and are therefore not listed as subprocessors: one.com (domain registration), Netlify (static website hosting for talqo.dk — no personal data processed), Lunar (business banking).
For questions about our subprocessors or data processing, contact hello@talqo.dk or see our Privacy Policy.